Working With Travel Agents Exclusively
Working With Travel Agents Exclusively
I would highly recommend using RSI, as I have worked with them since 2013. Carmen and her team are professional and have extensive knowledge of European countries regarding air, hotels, tours, transfers, and insurance if necessary. They return calls promptly and provide quotes in a timely manner. Someone on staff is always available when clients are travelling to provide assistance should there be a "glitch" in their travel plans. RSI truly makes the travel agent a "star".
Marilyn M., Port Travel Professionals
I have used RSI since 2009. Carmen and her staff are all very helpful and knowledgeable. They know Europe. They will provide FIT itineraries to your requirements. If you want a hotel that is not one of their contracted ones, they still seem to be able to provide. Their service is full from the beginning, during and to the end. They are fantastic if there is a problem. I sometimes feel that they do all the work and I get all the praise. Their documents are like no others. There are brochures of their hotels, maps, information on all locations and transportation, and a very detailed daily itinerary along with all needed vouchers and tickets. The itinerary is full of daily suggestion and directions. The best way to describe the itinerary was from one of my clients after returning. She said with the itinerary, she felt I was with her “holding her hand” through the entire trip.
You will be a superstar with your clients when you use RSI.
Lynn N., The Travel Authority
I have used Rail Source since 2011. The company has assembled a group with great expertise, but MOST IMPORTANT – they all know how to listen!! The result, combining my clients and my wishes with their own insight creates a perfect vacation every time. Carmen and her staff have arranged pre- and post-cruise vacations, rail journeys, heritage trips and family vacations for my clients. Their documents are simply the BEST!!
I keep going back because they are very easy to work with and they make me look very SMART!!
Lois S., WorldTravelService
I have worked with all the travel professionals at Rail Source since 2019. I had another travel agency recommend them to me when I was searching for an FIT travel company. I have been very satisfied with their service and commitment to our agent. Our clients who have taken the trips that were detailed by Rail Source love how smoothly everything goes. Rail Source is the only FIT company we use.
Darlene T./EZN Travel
Having been in the travel business for over 20 years, I have yet to find anyone who pays closer attention to details than these ladies. The ladies at RSI have an incredibly extensive network of travel partners - all of whom consistently provide outstanding service to my clients. Their knowledge of every destination is extensive and thorough. And honestly, their pricing is very competitive. It sounds cliché, but if you would like to plan a dream of a travel experience for your clients, you need look no further than RSI. I don’t!
Katie B., Connoisseur Travel
I have used Rail Source since before 2011 and they always take good care of me. I have used them for just a few clients up to over 40 people in a group. One of my groups are visually impaired where we are traveling with guide dogs. They did such an amazing job of making sure my group was well taken care from the time we arrived in Athens and we departed from Barcelona. I have worked with Carmen and Elizabeth. My next group is going back to Athens in 2022 and I will definitely be call them.
Dave K., Travel One
About a year after opening my travel business, I had clients with an extensive European train itinerary and I knew I needed some outside expertise. I was fortunate enough to be referred to Carmen and her team. Not only did I find the rail specialists I needed, I also found collaborative travel partners with the contacts, knowledge and support to assist in building the entire itinerary.
Nine years later, my European FIT business continues to grow with repeat clients coming back for the level of service, highly customized itinerary planning and level of detail that I can provide only with the support of RSI. I consider them more than a supplier. They are friends that are really good at what they do and are integral to my business in helping me fulfill amazing experiences for my clients.
Angie S., Vacation Coach, LLC
CI Azumano Travel